[🇺🇸] Amazon's COVID-19 updates on how Amazon is responding to the crisis

Actualizado: 21 de ago de 2020

#repost from Amazon's COVID-19 blog


For daily updates, visit the Amazon COVID-19 daily feed in the Amazon Day One blog.


Highlights


1. What we are doing for employees

  • We’re offering a special one-time Thank You bonus totaling over $500 million. All front-line employees and partners who were with the company throughout the month of June will receive a bonus.

  • Our top concern is ensuring the health and safety of our employees, and we expect to invest approximately $4 billion on COVID-related initiatives getting products to customers and keeping employees safe.

  • We've made over 150 process updates—from enhanced cleaning and social distancing measures to new efforts like disinfectant spraying.

  • We've distributed personal protective gear, such as masks for our employees, and implemented disinfectant spraying and temperature checks across our operations worldwide.

  • Someone diagnosed with COVID-19 will receive up to two weeks of paid time off—this is in addition to their other paid and unpaid time off options.

  • We're working on building scalable testing for coronavirus.

  • Amazon employees receive comprehensive health benefits starting on day one of employment.

  • We are offering extra time off with full pay for those diagnosed with COVID-19.

  • We established a $25 million relief fund for partners (e.g. delivery drivers) and seasonal associates facing financial hardship or quarantine.



2. What we are doing for customers

  • We're providing free masks to customers at all open Amazon physical retail stores and Whole Foods Market locations nationwide.

  • We enhanced cleaning at all open Amazon physical stores and Whole Foods Market stores.

  • All Whole Foods Market stores have dedicated shopping hours to service customers who are 60+ (70+ years old U.K.), those with disabilities and those who the CDC defines as high risk.

  • Customers ordering delivery from Prime Now, Amazon Fresh, and Whole Foods Market can select "unattended delivery" during checkout.

  • Customers ordering a scheduled delivery can select front-porch delivery during checkout. The delivery team will leave the item at your front door and you will not be required to sign for it. In addition, all delivery vehicles and equipment are disinfected each day, and delivery devices and mobile phones are disinfected after each delivery appointment.

  • We're vigorously combating price gouging to help protect customers, help ensure fair pricing, and combat those seeking to profit off the COVID-19 crisis.

  • Our Amazon and Alexa devices help keep customers stay connected and informed.

3. What we are doing for communities around the globe





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